Terms of Service

01What Peekroom is

Peekroom (“we”, “us”) is a tool for creators. You upload videos and photos to a private room, set a price and a watermark, and send the link and access code to a brand. The brand watches watermarked previews and, if it wants the work, pays and downloads the original files without the watermark.

Rooms are private. There is no public portfolio or directory of rooms. These Terms are a contract between you and us. By creating an account or using Peekroom you accept them.

Peekroom is run by Peekroom, Portugal. You can reach us at hello@peekroom.art.

02Accounts and eligibility

• You must be at least 18 and able to enter into a contract. Peekroom is meant for professional use: you sell your work as a creator or business.
• You sign in with a one-time code sent to your email or with Google. Keep access to your email and Google account secure.
• Give us accurate details and keep them up to date.
• You are responsible for everything done with your account, including by AI assistants or tools you connect with an access token. You can revoke tokens at any time.
• Do not create several accounts to get around plan limits.

03You are the seller

To sell, you connect your own Stripe account. When a brand pays, the payment is a direct charge on your Stripe account. The sale is between you and the brand. Peekroom is not a party to it and is not the merchant of record.

Peekroom takes a commission on each sale, set by your plan (Free 10%, Pro 5%, Studio 0%). It is deducted automatically from the payment. Stripe’s own processing fees are separate and charged to you by Stripe.

Your Stripe account is governed by Stripe’s terms, including the Stripe Connected Account Agreement. Stripe decides whether to verify and approve your account.

Because you are the seller, you are responsible for:

• taxes on your sales, including VAT, and any tax registration you need;
• invoices and receipts to your buyers;
• the licence you grant to the brand and any promises you make about the work;
• refunds, chargebacks and disputes on your sales, and support for your buyers.

You must not use Peekroom to sell anything other than your own digital work, or to take payments for something you do not deliver.

04Plans, subscriptions and prices

These are the current plans:

• Free: no monthly price, 10% commission per sale, up to 10 active rooms, 5 GB of storage, rooms close 30 days after you publish them, and rooms show “Made with Peekroom”.
• Pro: €15 per month or €144 per year, 5% commission, unlimited rooms, 100 GB of storage, logo watermarks, no time limit on rooms.
• Studio: €39 per month or €372 per year, 0% commission, unlimited rooms, 500 GB of storage, logo watermarks, no time limit on rooms.
• Extra storage on paid plans: 100 GB for €5 per month, as many blocks as you need.

Storage counts your original files only. Watermarked previews do not count.

Subscriptions are paid in advance through Stripe and renew automatically each month or year until you cancel. You can change plan, update your card, see invoices or cancel in the billing portal. If you switch plan, Stripe adjusts the price for the rest of the period.

When you cancel, the plan stays active until the end of the period you already paid for, then your account moves to the Free plan. We do not refund unused time, except where the law requires it.

If a renewal payment fails, Stripe retries it and we show a notice. If it stays unpaid, the subscription ends and your account moves to the Free plan.

We may change prices or plans. We will tell you by email at least 30 days before a new price applies to you. It only applies from your next renewal, and you can cancel before then.

Prices are in euros. Taxes such as VAT may be added where the law requires it.

05Founder pass

The founder pass is a one-time payment of €299. It gives your account the Studio plan for as long as Peekroom exists, without a subscription: 0% commission, unlimited rooms, logo watermarks and 100 GB of storage. You can add extra storage at €5 per month for each 100 GB.

There are 100 founder passes in total. Each pass is numbered and tied to your account.

You can ask for a full refund within 14 days of buying it, by writing to hello@peekroom.art. If you are refunded, the pass ends and your account goes back to the plan it had before.

If you had a subscription when you bought the pass, it is set to end at the end of the period you already paid for. It does not renew, and the unused part is not refunded.

“As long as Peekroom exists” means as long as we run the service. If we ever close Peekroom, we will tell you in advance and give you time to download your files.

06Your content

You keep all rights to the files you upload. You promise that you own them or have every permission needed to upload, show and sell them, including:

• work made with AI tools: the tool’s terms allow you to use and sell the output commercially;
• people who can be recognised: you have their consent, and a release where needed;
• brands, logos, products, music, artwork and locations: your use does not infringe anyone’s trademark, copyright or other rights.

You must not upload or share content that:

• is illegal;
• sexualises minors in any way;
• is sexual or intimate content of someone without their consent, or is meant to deceive people about who someone is;
• infringes someone else’s copyright, trademark, privacy or image rights;
• contains malware or anything meant to harm devices or systems;
• harasses, threatens or incites violence or hatred.

We may remove content or close rooms that break these rules, or that we are legally required to remove. We may suspend or close accounts for serious or repeated breaches. Where we can, we tell you why. To report content, write to hello@peekroom.art.

07The licence you give us

So that Peekroom can work, you give us a limited, non-exclusive, worldwide and royalty-free licence to store and process your files, to make watermarked previews, posters, thumbnails and download archives, to show the previews to people who have the room link and code, and to deliver the original files to buyers who have paid.

We use your content only to run Peekroom for you. We do not sell it, publish it elsewhere or use it to train AI models. The licence ends when the files are deleted, except for copies a brand has already bought and downloaded.

08For brands

• A room is a private preview. You need the link and the access code from the creator. Do not share them, and do not try to remove or get around the watermark.
• The original files are only available after the payment is confirmed.
• You can download the originals for at least 30 days after paying. Save them somewhere safe.
• The room states the licence: a commercial use licence for your brand. Any other terms are agreed between you and the creator.
• You buy from the creator, not from Peekroom. The creator handles the receipt or invoice, refunds and any questions about the work.

09Storage, retention and deletion

Each plan has a storage limit (see Plans). When it is full you cannot upload more, but nothing is deleted. Single files can be up to 2 GB and 10 minutes for videos, and 100 MB for images.

On the Free plan:

• Each room closes 30 days after you publish it. We email you 7 days before. When it closes, its files are deleted.
• Drafts that were never published: their files are deleted after 7 days without changes or uploads.
• If your account has no sale for 60 days, we email you 7 days before, then close your rooms and delete their files.
• If a brand has bought a room, its files are kept until the brand’s download period ends.

On paid plans, and with the founder pass, rooms have no time limit. When you archive a room, the originals are kept and you can reopen it.

If a paid plan ends, the Free rules apply: rooms above 10 close after 7 days, the others close 30 days later, and files of archived rooms are deleted after 30 days.

We do not keep backups of your original files. Always keep your own copies.

10Fair use

Do not misuse Peekroom. For example, do not try to break or overload it, get around limits or security, access data that is not yours, or use it to send spam. You may use our API and AI tools only as documented.

11Availability and changes to the service

We work to keep Peekroom running well, but we provide it “as is” and “as available”. We do not promise it will always be available or free of errors. We may change, add or remove features. If a change takes away something important you pay for, we will tell you in advance.

12Liability

As far as the law allows, we are not liable for indirect losses such as lost profits, lost sales or lost data, or for the sales, disputes and agreements between creators and brands.

As far as the law allows, our total liability to you is limited to what you paid Peekroom in the 12 months before the claim.

Nothing in these Terms limits liability that cannot be limited by law, such as for intent or gross negligence, or your rights as a consumer where they apply.

You will cover us for claims from others caused by your content or by your sales, for example a claim that your content infringes someone’s rights.

13Closing your account

You can stop using Peekroom at any time. Cancel your subscription in the billing portal and write to hello@peekroom.art to delete your account. We then close your rooms and delete your files, except where a brand is still inside its download period or the law requires us to keep data.

We may suspend or close your account if you seriously or repeatedly break these Terms, if the law requires it, or if your account puts others at risk. Where we can, we warn you first and give you time to download your files.

14Governing law

These Terms are governed by Portuguese law. Disputes go to the courts of Lisbon, Portugal. If you are a consumer, you keep the protection of the mandatory laws and courts of the country where you live.

Consumers in Portugal can also use an alternative dispute resolution entity. The list is at consumidor.gov.pt.

15Changes to these Terms

We may update these Terms. For important changes we will email you at least 30 days before they apply. If you keep using Peekroom after that, the new Terms apply. If you do not agree, you can cancel and close your account.

16Contact

Peekroom, Portugal. Email: hello@peekroom.art. You can also use our contact form.